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Service Express
Acquires The ICC Group

Continued Acceleration of Service Express International
Growth Brings Value to U.K. Customers With Over 25
Years Data Centre Expertise
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Do you need IT hardware
maintenance services?

Reach out for specialist hardware maintenance services
for your multi-vendor hardware including servers and storage,
to increase the life of your technology, reduce costs and with
24x7 technical helpdesk support for peace of mind.
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We are here to
serve you

Do you require a reliable, industry leading technical helpdesk
service that ensures fast resolution of IT support problems,
whilst optimising communication and transparency
24/7/365 for peace of mind?
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Would you like help to enhance
your existing IT infrastructure?

As a service delivery partner, we offer a true end-to-end
life-cycle of technology services, solutions and support which
are flexible and tailored to your needs to enable you to
enhance your existing IT infrastructure.
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Would you like to simplify
your IT costs?

Enjoy the latest technology, services and
maintenance support through a low-cost
monthly service plan and standardise
IT across your business.
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End to end IT solutions
straight out of the box

We provide brand new or refurbished technology
from leading Tier 1 vendors supplied, installed and
supported to complement your business needs
and fulfil your technology goals.
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Supplying the latest technology as well as offering a cost efficient option of reliable refurbished hardware, from a wide range of leading vendors.

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Finding the best cloud solutions to suit your business model and meet your requirements with dedicated hosting and within a cost-effective budget.

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Delivering bespoke services to maximise the performance of your business critical systems and to ensure you get the maximum return on your investment.

ICC's Mission, Vision & Values

Making IT Happen


Find out about The ICC Group, the IT services and solutions we provide and the benefits of partnering with an industry leading global technology provider such as ourselves.


Multi Vendor Business Partners

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Don't just take it from us...

“ICC have reacted swiftly on a number of occasions and matched and exceeded all expectations contractually.  Our account manager, Garry Higgins, has been at the forefront of our communications and we look forward to moving our relationship forward in the coming months as our business grows.”

Neal Root, IT Operations Support Specialist,
Cinram Novum, May 2020

“We have found Garry and ICC very personable and a great team to work with. The transfer was very professional and hassle free, they have since provided several added value solutions to our business.”

Brian Gillingham, Chief Operating Officer,
Citizen Watch UK, May 2021

“ICC have a very personable approach and are a reliable partner for hardware maintenance and remote hands in one consolidated place. It is fantastic to have an account manager with one point of contact that we can trust to help us when things go wrong. ICC have an extensive portfolio of IT services that are flexible to fit exactly what we need, now and in the future. I would highly recommend engaging in a support partnership with ICC.”

Patrick Kernaghan, Head of Infrastructure,
Telappliant, April 2021

“We provide business critical solutions to the UK’s supply chain and now more than ever it is vital that the supply of goods continue to flow uninterrupted. We have been partnered with The ICC Group for over 8 years, and of all our suppliers they are one of the best, providing excellent support of our solution hardware with demanding SLA’s. Leon and the team are flexible, quick to respond, communicate well and always meet or exceed their targets.”

Paul Simpson, Technical Services Manager,
Körber Group, July 2021

“ICC provided an excellent service collecting our redundant ICT devices, with a swift response and pickup of the hardware, it was a straightforward, no fuss process, handled very professionally by the ICC team.  With certifications of HDD’s destroyed to industry best practises, supplied soon after collection, we were more than happy, and the ICC Group will certainly be our go to partner for ITAD services.”

Roger West, Technology Manager,
Charles Clinkard Group, November 2020

“ICC are proving to be excellent IT partners. The solutions to our challenges have been clear and concise and any questions we have had have been answered without delay. Communication, at all levels, is first-class and I believe this is what has supported the seamless integration of our new systems.”

Julie Davis, Finance Director,
Ryedale Print Group, April 2020

“In supporting our in-house IT Team, ICC were able to provide agile support to a fast moving situation, namely a studio move and new building refurbishment. Their direct assistance allowed Team17 Digital to function with almost zero down time: their team members are knowledgeable and willing to go the extra mile to get things done in an appropriate and timely manner.”

Andrew Rozzier, Head of IT,
Team17 Digital, February 2020

“Service Desk and Account Management response is paramount to any business, ICC have always delivered throughout our relationship.  ICC are classified as an extension to the Cordant central IT team which is a clear indication of a partnership, rather than just a supplier.”

Chris Woolfenden, IT Infrastructure Manager,
Cordant Group, January 2021

“Due to the excellent support and technical ability of ICC we have been able to maintain and run older kit with the reassurance that ICC will always support our needs. Now we are in the market for upgrading our system, ICC have held our hand through the process and guided us to the best possible solution. We have always been impressed with all aspects of the company.”

Malcolm Flowers, IT Manager,
Ormandy Rycroft Engineering, March 2020

“When looking for an IT Support Provider to provide support for our UK and Oversees Operations, we didn’t have to look far.  ICC have provided hardware support to the Graypen Group of companies for 4 years and during this time have shown true professionalism in delivering an exceptional service to the extent that we’ve extended our contract until 2021.”

Kevin Ravenscroft, IT Infrastructure Specialist,
Graypen Group, June 2019

“ICC, as Relate’s key IT hardware supplier, has helped us transform over 20 National Centres into a standard integrated secure network, replacing all desktop hardware, laptops and firewalls. Great customer service and excellent support, I would recommend them to anyone.”

Peter Corbrook,
Relate, October 2019

“ICC has been very supportive of Stroke and has provided a reliable and trustworthy partnership, offering a value added extension to our in-house IT team.  Their customer service is excellent and I wouldn’t hesitate to recommend them to my business contacts.”

Andrew Rozzier, Head of IT,
Stroke Association, July 2019

“David and The ICC Group have been great partners on this project and were always on hand to answer any queries or issues we had.”

Aaron, Network Manager,
Castle Donington College, October 2018

“ICC has provided us with a first-class service.  When we have needed some help the most, they have been able to deliver same day service.  Nothing seems to be too much trouble for anybody at ICC.”

Shaun, Network Systems & Support Manager,
Unipart Rail, May 2019
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Connection House, Sandbeck Lane,
Wetherby, West Yorkshire LS22 7TW
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Unit 7, Grafton Way,
Basingstoke, Hampshire RG22 6HY
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Unit 6, Willow Industrial Park, Willow Road,
Castle Donington, Derbyshire, DE74 2NP
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Partner with ICC for reliable and trustworthy
industry leading global technology support,
supply and services.