2020 Update with ICC’s CEO, Leon Wheeler
As we enter 2020, as with every new year there comes new opportunities.
2019 was a great year for The ICC Group from a complete re-brand to the introduction of new vendor support and new accreditations, along with the recruitment of some great industry leaders and internal restructuring to bolster our executive bandwidth.
As we enter a clearer more settled and defined 2020, after the hangover of what has been a blurred political and economic landscape which undoubtedly has had an effect on commerce, hopefully business decisions and ultimately investment will start to be at the forefront of business discussions.
At The ICC Group we have already implemented many new services to add to our extensive portfolio and continued our investment into the business in many forms, as we truly believe that to succeed you have to reinvest.
Our core focus for 2020 is to continue to develop our service division and align our product teams to rethink and instil real value back into our customer base with the introduction of our new Platinum Pro Support (PPS) services. For our current customers, one of our Account Managers will be in touch to go through this new service but we really feel that we are putting real value back into service with the introduction of this.
Along with the continuation of recruiting best of breed people and continuing to open new locations we are pushing forward more than ever to deliver and design leading edge solutions. We feel that 2020 is going to be a very strong performing year that will match the double digit growth we have seen across the group in 2019.
Employee inclusion is a major focus for The ICC Group moving forward. I firmly believe that to build a successful business you have to have a committed team. We have introduced various employee incentives for 2020 to ensure everyone feels they really make a difference to what we do for our customers on a daily basis and enhanced benefits to reward the hard work everyone puts in.
We look forward to continuing to serve our clients old and new with what we believe to be a true IT life-cycle proposition.
Here’s to a healthy and productive 2020!
Leon Wheeler, CEO
13th January 2020