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IT Infrastructure Services

With ICC’s IT infrastructure experience and expertise, we can help you achieve your goals for your entire IT environment and solve your most complex business challenges.

Do you need help to ensure your IT system is robust and responsive, and enables you to remain competitive and adapt to changes in the workplace?

We offer a full consultancy service for your entire IT system which includes all your physical devices and systems such as network equipment, software including operating systems, hardware including servers, back up provision, monitoring and security systems.

We will determine what your business requirements are and create a bespoke solution that suits you and meets your business goals.

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The ICC Group Engineer
Data Centre Trade & Upgrade Deal

Key benefits of IT infrastructure services:

  • Digital transformation
  • Optimise your IT systems through modernisation
  • Improved use of data
  • Best practices and leading multi-vendor technology
  • Security and disaster recovery solutions
  • Traditional, converged and hyperconverged
  • Cap-Ex, Op-Ex or TaaS
  • On premise, cloud or hybrid

Providing customised IT infrastructure services to enable your business to run more efficiently, remain competitive and adapt to change.

Making Infrastructure Happen

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IT Infrastructure Services

Server

Industry leading vendor agnostic server and storage management and providing 24x7x365 technical helpdesk support.

Network and Wifi assessment, design and deployment. Ensuring your network is secure and allows you to achieve your goals.

Leading edge on-premise and cloud backup and recovery to enable business continuity, complete security and peace of mind.

Microsoft
Licensing

We will simplify the licensing procurement process, management and recommend how to maximise the use of all the Microsoft range of products.

Managed
Services

We are a service delivery partner offering a true end-to-end technology life-cycle of services, solutions and support which are deliverable, configurable and manageable.

Cloud
Services

We can offer you the very best cloud technology and match the best solutions to suit your business model with dedicated hosting and within a cost-effective budget.

Technical Helpdesk
Support

We provide an industry leading technical helpdesk service ensuring fast resolution of IT support problems whilst optimising communication and transparency 24/7/365.

Don't just take it from us...

“ICC have reacted swiftly on a number of occasions and matched and exceeded all expectations contractually.  Our account manager, Garry Higgins, has been at the forefront of our communications and we look forward to moving our relationship forward in the coming months as our business grows.”

Neal Root, IT Operations Support Specialist,
Cinram Novum, May 2020

“ICC are proving to be excellent IT partners. The solutions to our challenges have been clear and concise and any questions we have had have been answered without delay. Communication, at all levels, is first-class and I believe this is what has supported the seamless integration of our new systems.”

Julie Davis, Finance Director,
Ryedale Print Group, April 2020

“In supporting our in-house IT Team, ICC were able to provide agile support to a fast moving situation, namely a studio move and new building refurbishment. Their direct assistance allowed Team17 Digital to function with almost zero down time: their team members are knowledgeable and willing to go the extra mile to get things done in an appropriate and timely manner.”

Andrew Rozzier, Head of IT,
Team17 Digital, February 2020

“When looking for an IT Support Provider to provide support for our UK and Oversees Operations, we didn’t have to look far.  ICC have provided hardware support to the Graypen Group of companies for 4 years and during this time have shown true professionalism in delivering an exceptional service to the extent that we’ve extended our contract until 2021.”

Kevin Ravenscroft, IT Infrastructure Specialist,
Graypen Group, June 2019

“Due to the excellent support and technical ability of ICC we have been able to maintain and run older kit with the reassurance that ICC will always support our needs. Now we are in the market for upgrading our system, ICC have held our hand through the process and guided us to the best possible solution. We have always been impressed with all aspects of the company.”

Malcolm Flowers, IT Manager,
Ormandy Rycroft Engineering, March 2020

“ICC, as Relate’s key IT hardware supplier, has helped us transform over 20 National Centres into a standard integrated secure network, replacing all desktop hardware, laptops and firewalls. Great customer service and excellent support, I would recommend them to anyone.”

Peter Corbrook,
Relate, October 2019

“ICC has been very supportive of Stroke and has provided a reliable and trustworthy partnership, offering a value added extension to our in-house IT team.  Their customer service is excellent and I wouldn’t hesitate to recommend them to my business contacts.”

Andrew Rozzier, Head of IT,
Stroke Association, July 2019

“ICC has provided us with a first-class service.  When we have needed some help the most, they have been able to deliver same day service.  Nothing seems to be too much trouble for anybody at ICC.”

Shaun, Network Systems & Support Manager,
Unipart Rail, May 2019

“David and The ICC Group have been great partners on this project and were always on hand to answer any queries or issues we had.”

Aaron, Network Manager,
Castle Donington College, October 2018

“ICC provided an excellent service collecting our redundant ICT devices, with a swift response and pickup of the hardware, it was a straightforward, no fuss process, handled very professionally by the ICC team.  With certifications of HDD’s destroyed to industry best practises, supplied soon after collection, we were more than happy, and the ICC Group will certainly be our go to partner for ITAD services.”

Roger West, Technology Manager,
Charles Clinkard Group, November 2020

“Service Desk and Account Management response is paramount to any business, ICC have always delivered throughout our relationship.  ICC are classified as an extension to the Cordant central IT team which is a clear indication of a partnership, rather than just a supplier.”

Chris Woolfenden, IT Infrastructure Manager,
Cordant Group, January 2021

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