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Buying New vs Refurbished

Buying Technology – Refurbished vs New

If you find yourself at a loss when it comes to refurbished vs new technology, don’t worry! This article is going to help you understand the benefits of buying refurbished technology vs new. The decision generally comes down to cost vs reliability as we always want to get as much value as possible out of our tech. This applies to all technology; tablets, phones, routers, servers etc. and even components such as hard drives and memory DIMMS. It is sometimes the case that you don’t need to upgrade your hardware at all, and there are certain things you can do to prolong the life of your current hardware.

Do you need to replace your current tech or could refurbished technology be the way to go?

Your current tech is getting old and slow, but did you know its life can often be extended by as much as 2-3 years? When it comes to servers and networking, you can often extend the life by 5-10 years. EOSL means that the manufacturer has decided the hardware has reached the end of its use life and that the product support offered will cease from a specific date and the technical support or maintenance will no longer be available. You can almost always increase the life of your hardware by using Third Party Maintenance (TPM) support. Laptops lives can be extended by opening the machine and cleaning the fans and applying fresh thermal paste to the processor. You can also replace components, try swapping out your HDD for a much faster SSD and adding or upgrading the RAM. This will provide a significant boost to your machine.

Tinkering with Laptop - refurbished technology

Before upgrading your technology, it is important to consider the cost of the new tech, coupled with the time/expense involved with training employees. It is also essential that you ensure your new technology will fit in seamlessly with the current hardware/software you use within your business.

Buying New

Small businesses will often buy their technology brand new for a higher upfront cost as they want a reliable machine with a longer life. A longer life isn’t always guaranteed; however, it is likely that new technology will increase productivity due to the efficiency of the system. Buying new tech can also open doors to new processes and software that you maybe couldn’t use with an older machine.

Another benefit of buying new is that there are often better tax deductions involved with new technology than with refurbished.

Buying refurbished

It is important to remember that refurbished does not necessarily mean used; however, it is worth considering the history of the equipment.

An item is classed as refurbished even if only the packaging has been opened. For example, you buy a product from a manufacturer, when it arrives you open the box and realise it is not the correct item; this item will then be returned and now has to be sold as refurbished even though it is essentially a brand new product. Store display models also count as refurbished, regardless of how little they may have been used. When a machine gets refurbished, all damage is assessed, and the company decides which parts needs to be replaced. All the remaining components will be tested to ensure they work. A properly refurbished item should work and look like new. There should be no obvious signs of damage.

Engineer Configuring Server

It is always important to make sure the refurbished technology that you are buying comes with a lengthy warranty; a warranty of 12 months or more shows that the company prides themselves on the quality of their refurbishments and so will usually go out of their way to fix any issues you may have with your purchase.

According to ‘XPO It Services’ (dedicated to providing secure, high quality IT recycling and asset disposal) “160 million laptops are manufactured every year. A staggering 160,000 laptops are disposed of daily in the EU, 70% of which could be re-used.”

Buying refurbished technology helps the environment by reducing the demand for newly manufactured tech. Saving a perfectly good server from an early grave can significantly help to reserve the earths raw materials. According to the Environmental Audit Committee (EAC), “out of 44.7 million tonnes of e-waste produced worldwide in 2017, 90% of it was either sent to landfill, incinerated, illegally traded or otherwise treated in a sub-standard way.”

The European Union produces an average of 15kg of e-waste per person, this is nearly 10kg less than that of the UK, where we are currently producing 24.9kg of e-waste per person. This is despite the Waste Electrical and Electronic Equipment (WEEE) directives that have been implemented into British law.

It is obvious that the most important factor when choosing to buy refurbished vs new is the cost saving associated. If there wasn’t such a good opportunity to save money whilst maintaining efficiency, people would buy brand new products 99% of the time. Businesses can expect to save around 70% of the total cost when buying refurbished technology. You can also save on costs when bringing new staff on board, helping with costs for PAYE, space and training.


The ICC Group sells used servers that have been through our cleaning process, vigorous testing and guaranteed with a 12-month RTB warranty.  There is also the option of adding an ICC support contract which offers a Service Level Agreement (SLA) reflective of the criticality of the system or application. When the time comes to replace or upgrade your hardware, make sure to buy from a trusted supplier.  ICC have a large inventory of tower servers, blade servers & rackmount servers. We also supply all individual internal components from leading vendors such as Dell, IBM, HP, NetApp & VMware.

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