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Managed Services

ICC’s Managed Services aim to help your company cope with its day to day operational activities by providing a world class IT Outsourcing service to compliment your current business infrastructure.

Our solutions vary from simple desktop support all the way through to infrastructure design, management and implementation. We provide specialist capabilities across multi-vendors such as HPE, IBM, Oracle/Sun, Lenovo, NetApp and Dell systems.

Our flexible and bespoke services combine hardware & software support, system & network monitoring, disaster recovery solutions, asset management services, on-call assistance, backup security and onsite activities.

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Benefits of outsourcing to a Managed Service Provider (MSP) like ICC

  • Reduce operating costs typically by up to 30%
  • Deliver fixed SLA’s to your core services
  • 24/7/365 remote network and server monitoring
  • Increase business efficiency
  • Access to a wider skills resource pool
  • Resolve recruitment problems
  • Enhanced flexibility – only pay for expertise when you need it

CAPABILITY MATRIX

View ICC’s extensive capability matrix of global support from a wide range of leading tier 1 vendors and technologies that we can supply, support, repair, upgrade and install.

REACH FOR IT SUPPORT

Find out how outsourcing your IT through Managed Services can benefit your business: here are ICC’s top 10 reasons to reach out for IT Support.

MANAGED SERVICES

Download our extended information which highlights the key points and benefits of outsourcing your IT support to a managed service provider (MSP) such as ICC.

Managed Services

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With over 20 years of industry leading support – ICC have reliable and experienced engineers with an extensive range of capabilities and strong partnerships with many leading vendors.

Don't just take it from us...

“ICC has been very supportive of Stroke and has provided a reliable and trustworthy partnership, offering a value added extension to our in-house IT team.  Their customer service is excellent and I wouldn’t hesitate to recommend them to my business contacts.”

Andrew Rozzier, Head of IT,
Stroke Association, July 2019

“When looking for an IT Support Provider to provide support for our UK and Oversees Operations, we didn’t have to look far.  ICC have provided hardware support to the Graypen Group of companies for 4 years and during this time have shown true professionalism in delivering an exceptional service to the extent that we’ve extended our contract until 2021.”

Kevin Ravenscroft, IT Infrastructure Specialist,
Graypen Group, June 2019

“ICC has provided us with a first-class service.  When we have needed some help the most, they have been able to deliver same day service.  Nothing seems to be too much trouble for anybody at ICC.”

Shaun, Network Systems & Support Manager,
Unipart Rail, May 2019

“David and The ICC Group have been great partners on this project and were always on hand to answer any queries or issues we had.”

Aaron, Network Manager,
Castle Donington College, October 2018

Relate Case Study

Read about our partnership with Relate to supply and support hardware, upgrade their server infrastructure and provide ITAD management services.
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TPM vs OEM Vendor Support

Delve deeper into the benefits of securing third party maintenance (TPM) support to maximise the return on your IT investment, save money on your IT maintenance and extend the life of your technology.
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