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Software Support

ICC provide support solutions to maximise the availability and performance of business-critical systems. By partnering with ICC, you will combine people, processes and infrastructure to deliver cost-effective software solutions that meet your specific processing needs.

With our comprehensive knowledge of all major operating systems, including OpenVMS, Tru64 UNIX, Linux, HP-UX and Microsoft Windows platforms, we are the perfect ‘one-stop-shop’ for all your software support requirements.

Whether you are a small business, large enterprise or government organisation with thousands of locations, we can design a software support program suited perfectly to your company.

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Key Benefits:

  • Up to 40% savings
  • Multi-platform support
  • No Call Centres
  • Flexible, scalable contracts
  • Online call management portal
  • Full UK & Ireland coverage 24/7

Capability Matrix

View ICC’s extensive capability matrix of global support from a wide range of leading tier 1 vendors and technologies that we can supply, support, repair, upgrade and install.

The ICC Group Brochure

Read our online brochure to learn about us, about our services and solutions and about partnering with The ICC Group.

Project Management

Have a read of our project management services, offering consultancy expertise to complement your in-house IT team and get the best ROI from short or long term projects.

Don't just take it from us...

“ICC, as Relate’s key IT hardware supplier, has helped us transform over 20 National Centres into a standard integrated secure network, replacing all desktop hardware, laptops and firewalls. Great customer service and excellent support, I would recommend them to anyone.”

Andrew Snowdon, Head of IT,
Relate, October 2019

“ICC has been very supportive of Stroke and has provided a reliable and trustworthy partnership, offering a value added extension to our in-house IT team.  Their customer service is excellent and I wouldn’t hesitate to recommend them to my business contacts.”

Andrew Rozzier, Head of IT,
Stroke Association, July 2019

“When looking for an IT Support Provider to provide support for our UK and Oversees Operations, we didn’t have to look far.  ICC have provided hardware support to the Graypen Group of companies for 4 years and during this time have shown true professionalism in delivering an exceptional service to the extent that we’ve extended our contract until 2021.”

Kevin Ravenscroft, IT Infrastructure Specialist,
Graypen Group, June 2019

“ICC has provided us with a first-class service.  When we have needed some help the most, they have been able to deliver same day service.  Nothing seems to be too much trouble for anybody at ICC.”

Shaun, Network Systems & Support Manager,
Unipart Rail, May 2019

“David and The ICC Group have been great partners on this project and were always on hand to answer any queries or issues we had.”

Aaron, Network Manager,
Castle Donington College, October 2018

Relate Case Study

Read about our partnership with Relate to supply and support hardware, upgrade their server infrastructure and provide ITAD management services.
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Partner with ICC for reliable Software Support
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