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Software Assessment

ICC provide support solutions to maximise the availability and performance of business-critical systems. By partnering with ICC, you will combine people, processes and infrastructure to deliver cost-effective software solutions that meet your specific processing needs.

Our unique service allows us to assess your software portfolio and provide unbiased solutions to maximise the value of software within your business.  This can include Microsoft 365, Microsoft Azure, AWS Solutions, backup and replication and virtualisation along with remote monitoring and security solutions.

With our comprehensive knowledge of all major operating systems, we provide OpenVMS support, Tru64 UNIX support, Linux support, HP-UX support and Microsoft Windows platforms, we are the perfect ‘one-stop-shop’ for all your new and legacy software support requirements.

Whether you are a small business, large enterprise or government organisation with thousands of locations, we can design a software support program suited perfectly to your company.

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Key Benefits of Software Assessment & Support:

  • Assessment of current software portfolio
  • Unbiased solutions
  • Up to 40% savings
  • Multi-platform support
  • No Call Centres
  • Flexible, scalable contracts
  • Online call management portal
  • Full UK & Ireland coverage 24/7
  • Legacy applications and legacy systems support
  • Comprehensive knowledge of all major operating systems
  • Hewlett Packard specialists
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Managed Services

A service deliverable partner offering a true end-to-end technology life-cycle of services, solutions and support which are deliverable, configurable and manageable.

Cloud
Services

Optimise costs, manage risk and increase agility: we can help you find the best solution to suit your business model with dedicated hosting and within a cost-effective budget.

Remote Monitoring

Proactive monitoring of your network including servers, workstations and any device with an IP address – let ICC take the stress away by identifying issues as soon as they arise.

Don't just take it from us...

“ICC have reacted swiftly on a number of occasions and matched and exceeded all expectations contractually.  Our account manager, Garry Higgins, has been at the forefront of our communications and we look forward to moving our relationship forward in the coming months as our business grows.”

Neal Root, IT Operations Support Specialist,
Cinram Novum, May 2020

“ICC are proving to be excellent IT partners. The solutions to our challenges have been clear and concise and any questions we have had have been answered without delay. Communication, at all levels, is first-class and I believe this is what has supported the seamless integration of our new systems.”

Julie Davis, Finance Director,
Ryedale Print Group, April 2020

“ICC provided an excellent service collecting our redundant ICT devices, with a swift response and pickup of the hardware, it was a straightforward, no fuss process, handled very professionally by the ICC team.  With certifications of HDD’s destroyed to industry best practises, supplied soon after collection, we were more than happy, and the ICC Group will certainly be our go to partner for ITAD services.”

Roger West, Technology Manager,
Charles Clinkard Group, November 2020

“In supporting our in-house IT Team, ICC were able to provide agile support to a fast moving situation, namely a studio move and new building refurbishment. Their direct assistance allowed Team17 Digital to function with almost zero down time: their team members are knowledgeable and willing to go the extra mile to get things done in an appropriate and timely manner.”

Andrew Rozzier, Head of IT,
Team17 Digital, February 2020

“When looking for an IT Support Provider to provide support for our UK and Oversees Operations, we didn’t have to look far.  ICC have provided hardware support to the Graypen Group of companies for 4 years and during this time have shown true professionalism in delivering an exceptional service to the extent that we’ve extended our contract until 2021.”

Kevin Ravenscroft, IT Infrastructure Specialist,
Graypen Group, June 2019

“Due to the excellent support and technical ability of ICC we have been able to maintain and run older kit with the reassurance that ICC will always support our needs. Now we are in the market for upgrading our system, ICC have held our hand through the process and guided us to the best possible solution. We have always been impressed with all aspects of the company.”

Malcolm Flowers, IT Manager,
Ormandy Rycroft Engineering, March 2020

“ICC, as Relate’s key IT hardware supplier, has helped us transform over 20 National Centres into a standard integrated secure network, replacing all desktop hardware, laptops and firewalls. Great customer service and excellent support, I would recommend them to anyone.”

Andrew Snowdon, Head of IT,
Relate, October 2019

“ICC has provided us with a first-class service.  When we have needed some help the most, they have been able to deliver same day service.  Nothing seems to be too much trouble for anybody at ICC.”

Shaun, Network Systems & Support Manager,
Unipart Rail, May 2019

“ICC has been very supportive of Stroke and has provided a reliable and trustworthy partnership, offering a value added extension to our in-house IT team.  Their customer service is excellent and I wouldn’t hesitate to recommend them to my business contacts.”

Andrew Rozzier, Head of IT,
Stroke Association, July 2019

“David and The ICC Group have been great partners on this project and were always on hand to answer any queries or issues we had.”

Aaron, Network Manager,
Castle Donington College, October 2018

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Software Assessment Enquiry

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