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Workshop Services

The ICC Group offer a comprehensive repair and upgrade service enjoyed by major OEM, third party maintenance companies and end users alike.

With an in-house purpose-built IT Repair Centre facility housing a large selection of test/diagnostic equipment and incorporating full ESD control, ICC completes daily repairs to whole units and piece parts supporting whole platforms from the world’s largest manufacturers.

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Key Benefits:

  • Fixed price repairs
  • Individual quotations
  • Advance exchange
  • Agreed turnaround times
  • Customer agreed warranty periods

CAPABILITY MATRIX

View ICC’s extensive capability matrix of global support from a wide range of leading tier 1 vendors and technologies that we can supply, support, repair, upgrade and install.

ICC's EXTENDED FACILITIES

In 2019 we heavily invested in and expanded our workshop facilities to a state-of-the-art data centre offering leading multi-vendor support at our head office in West Yorkshire.

BREAK/FIX Services

Read more about our Break/Fix services that provide support for any hardware issues, our professional team will ensure you get a rapid replacement or fix for any hardware failure.

Don't just take it from us...

“ICC, as Relate’s key IT hardware supplier, has helped us transform over 20 National Centres into a standard integrated secure network, replacing all desktop hardware, laptops and firewalls. Great customer service and excellent support, I would recommend them to anyone.”

Andrew Snowdon, Head of IT,
Relate, October 2019

“ICC has been very supportive of Stroke and has provided a reliable and trustworthy partnership, offering a value added extension to our in-house IT team.  Their customer service is excellent and I wouldn’t hesitate to recommend them to my business contacts.”

Andrew Rozzier, Head of IT,
Stroke Association, July 2019

“When looking for an IT Support Provider to provide support for our UK and Oversees Operations, we didn’t have to look far.  ICC have provided hardware support to the Graypen Group of companies for 4 years and during this time have shown true professionalism in delivering an exceptional service to the extent that we’ve extended our contract until 2021.”

Kevin Ravenscroft, IT Infrastructure Specialist,
Graypen Group, June 2019

“ICC has provided us with a first-class service.  When we have needed some help the most, they have been able to deliver same day service.  Nothing seems to be too much trouble for anybody at ICC.”

Shaun, Network Systems & Support Manager,
Unipart Rail, May 2019

“David and The ICC Group have been great partners on this project and were always on hand to answer any queries or issues we had.”

Aaron, Network Manager,
Castle Donington College, October 2018

Relate Case Study

Read about our partnership with Relate to supply and support hardware, upgrade their server infrastructure and provide ITAD management services.
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TPM vs OEM Vendor Support

Delve deeper into the benefits of securing third party maintenance (TPM) support to maximise the return on your IT investment, save money on your IT maintenance and extend the life of your technology.
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