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Skype for Business EOL

Skype for Business Online EOL

Prior to the COVID-19 pandemic, you could have been forgiven for being a complete novice with video conferencing software, hopelessly talking away to yourself whilst still on mute, your colleagues relentlessly shouting, “We can’t hear you! You’re muted!”.

Now we live in a world where a video call is commonplace in the average person’s workday. The huge leap forward in the overall adoption of the technology allowed businesses to continue to operate. The cost to the environment from unnecessary travel has been reduced as companies continue to communicate face-to-face virtually, as opposed to physically.

Employees got a taste of remote working resulting in an increase in productivity levels. According to a study by Talk Talk, a staggering 58% of workers in the UK said they had been more productive as a result of working from home, while over half (52%) said they never expect to return to a five day working week in the office.

Working from Home

For the longest time, Skype had been the go-to platform for video conferencing among consumers and businesses alike. However, on Jul 31, 2021, Skype for Business online will be no more. Microsoft has warned customer who are still using Skype for Business to “keep working your upgrade plan” for Microsoft Teams!

Whilst SFB has been a valuable tool for millions, combining instant messaging, calling, and video into one application, Microsoft Teams is the next chapter in journey to new possibilities and business communications.

If you are one of those still using Skype for Business, let us look at the process of transitioning over to Teams before the deadline of July 31st.

When should my organisation migrate to Teams?

Initially, Microsoft had an upgrade process in place that would allow you to run SFB online side by side with Teams, helping you migrate at your own pace. Now that the deadline is just around the corner, the process is going to be somewhat more sudden. SFB online will completely disappear on July 31, 2021.

If you are a current user of SFB online, the time to migrate to Teams is now.

Alternatively, if you are using SFB on premise, then the opportunity remains to migrate in coexistence mode before upgrading fully to Teams only. This allows your users to become familiar with Teams.

If you would like to discuss either process in more detail, please do not hesitate to contact us for a chat with one of our advisors.

Why upgrade to Microsoft Teams?

Teams offers infinitely more functionality than SFB. If SFB is an apple, then Teams is the fruit salad!

Skype for Business Offering

Microsoft Teams Offering

Whilst both platforms will allow you to manage contacts, chat and call, and host meetings; Teams will help streamline the way users get things done. Teams creates a “hub” for teamwork, transforming how users work.

In Teams you can integrate business applications, collaborate on documents, manage projects and workgroups, store and share files and so much more!

Learn more about the benefits of upgrading to Teams in the Forrester report: Total Economic Impact of Microsoft Teams

Is Phone System available for Teams users?

Phone System is available to all Teams users after they are moved to Teams Only mode. In addition, Microsoft provides options for connecting to the Public Switched Telephone Network (PSTN) so that users can make phone calls anywhere in the world. For more information, see Voice – Phone System and PSTN connectivity.

Can we continue to use our on-premises telephony infrastructure? 

Yes. With Phone System Direct Routing, you can use Phone System with virtually any telephony carrier. With Direct Routing, you connect your own Session Border Controller (SBC) directly to Phone System. For more information, see Phone System Direct Routing.

Making IT Happen

For more information about working with Microsoft Teams, please do not hesitate to contact us for a chat with one of our advisors.